Accessibility Statement
Accessibility Statement for Cutter & Buck Online Store
Cutter & Buck is committed to providing an accessible digital experience for people with disabilities. We continually work to improve the user experience for everyone and use recognized accessibility standards to guide our efforts.
Measures to support accessibility
Cutter & Buck takes the following measures to ensure accessibility of Cutter & Buck Online Store:
- Incorporate accessibility into relevant internal policies and digital practices.
- Assign accessibility goals and responsibilities.
- Use WCAG 2.2 Level AA as our accessibility standard.
- Conduct regular automated accessibility monitoring.
- Review identified accessibility issues and prioritize remediation as the website evolves.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Cutter & Buck uses WCAG 2.2 Level AA as its accessibility standard. The Cutter & Buck Online Store is designed and maintained with the goal of conforming to WCAG 2.2 Level AA.
Because our website is updated regularly with new products, content, functionality, and third-party technologies, accessibility is an ongoing process. We continuously monitor the site through automated testing, periodic manual review, and remediation of identified issues.
If you encounter an accessibility barrier, please contact us so we can investigate and address the issue.
Feedback
We welcome your feedback on the accessibility of Cutter & Buck Online Store. Please let us know if you encounter accessibility barriers on Cutter & Buck Online Store:
- Phone: 1.800.713.7810
- E-mail: help@cutterbuck.com
- Visitor Address: 4001 Oakesdale Ave SW, Renton, WA 98057
- Postal Address: 4001 Oakesdale Ave SW, Renton, WA 98057
- X.com: @CutterandBuck
We aim to respond to feedback within 2-4 business days.
Compatibility with browsers and assistive technology
The Cutter & Buck Online Store is designed to support current versions of commonly used browsers and assistive technologies.
Our testing and support generally focus on:
Current and recent versions of Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari on supported desktop operating systems.
Current and recent versions of Google Chrome and supported browsers on Android devices.
Current and recent versions of Apple Safari and Google Chrome on iOS devices.
Previous browsers and operating systems may not support all features or accessibility technologies used by the site.
Technical specifications
Accessibility of the Cutter & Buck Online Store relies on the following technologies working in combination with the user's web browser and assistive technology:
- HTML
- WAI-ARIA
- CSS
- JavaScript
- SVG
These technologies are used to support conformance with the accessibility standards applied to the site.
Limitations and alternatives
Despite our best efforts to ensure accessibility of Cutter & Buck Online Store, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Cutter & Buck Online Store:
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Inconsistent Accessible Naming on "+Quick Shop" Button: On product cards across the site, the "+Quick Shop" button currently has an aria-label that may cause redundancy for screen reader users. We’re working with a third party to ensure the aria-label matches the visible text. If this causes an issue with navigation or understanding, please let us know via our contact form.
-
Improper Use of ARIA on Non-Naming Roles: On our product listing pages, certain elements use ARIA labeling on roles that do not support naming. This can confuse assistive technologies. We are working with a third party that controls this HTML to remove inappropriate use of aria-label on these structural elements and ensure semantic accuracy. Let us know if you experience any related issues.
- Image Alt Text: Content is always being adjusted there may be brief periods where images lack an "alt" text to describe the image until it can be addressed.
Assessment approach
Cutter & Buck assessed the accessibility of Cutter & Buck Online Store by the following approaches:
- Regular automated accessibility scanning.
- Periodic manual accessibility testing.
- Keyboard-navigation testing.
- Assistive-technology testing, where appropriate.
- Review and remediation of identified accessibility issues.
- Ongoing evaluation as website content, functionality, and third-party technologies change.
Date
This statement was created on 26 October 2026 using th W3C Accessibility Statement Generator Tool.