Shipping & Returns

Product TotalShipping Charge
Up to $25.00 $5.95
$25.01 to $50.00 $7.95
$50.01 to $99.99 $9.95
$100 +


Expedited Delivery Orders

  • 3rd Day Air    $14.95
  • 2nd Day Air   $18.95
  • Next Day Air $29.95

 Fan Shop Holiday Delivery

Last day to order for delivery by December 24. 
All orders must be placed by 11 am Pacific Time.
We are unable to ship to PO boxes or APO/FPO addresses at this time

  • Via UPS Overnight service (no Saturday delivery) - Friday, December 14
  • Via UPS 2 Day service - Thursday, December 13
  • Via UPS 3 Day service - Wednesday, December 12
  • Via UPS Ground service - Friday, December 7

Standard Delivery (Non Fan Shop Products)

Most packages are delivered within 3-10 business days to all U.S. addresses. We ship via UPS, and are unable to ship to PO boxes or APO/FPO addresses at this time.

  • All order placed before 11am Pacific Time Monday-Friday will ship the next business day.  Orders placed Saturday and Sunday will ship by Tuesday.
  • For Fan Shop orders (orders with Collegiate/Professional Sports embroidery) add 5-7 business days to your delivery time.
  • Business days are Monday through Friday, excluding Federal holidays within the U.S.

International Delivery

Cutter & Buck Direct only ships within the U.S at this time. We apologize for any inconvenience.


At Cutter & Buck, we’re proud of the products we sell and the level of customer service we provide. If you have a question or concern regarding an item that was purchased on this website, please contact us at or by calling 1-800-713-7810.

You may return unworn, unwashed and unused merchandise that was purchased at within 30 days of the date of purchase. Fan shop items (items with a team logo) are excluded. Merchandise must include all tags and be in its original, saleable condition.

To make a return, simply fill out the return form included with your shipment and send it along with the item(s) being returned. Returns should be sent via insured carrier to:

Cutter & Buck Direct
Attn: Returns Department
4001 Oakesdale Ave SW
Renton, WA 98057

We enclose a return shipping label with each order if you’d prefer to have the $8.95 return shipping costs deducted from your refund. Merchandise returned in saleable condition within 30 days of purchase will be credited at the purchased price. Gift returns are eligible for credit in the form of a Cutter & Buck store credit, in the amount for which the returned item is currently sold. Unfortunately, we cannot refund original shipping charges. Goods returned after 30 days or in unsaleable condition will be subject to a processing fee of $5 per item and credited at the current selling price.

Damaged/Defective Goods

We stand behind the quality of our products and will gladly replace items that were delivered to you in damaged or defective condition within 60 days of the date of purchase. If you have received damaged or defective goods from Cutter & Buck Direct, please contact us immediately at or 1-800-713-7810.

Fan Shop and Customized Goods

Unfortunately, we cannot accept returns or exchanges for any merchandise with a team logo or pants that have been hemmed, cuffed or otherwise altered to your specifications.